Effective Date: August 14, 2025
Introduction
RIMOUSA GLOBAL LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
We collect your personal information when you actively provide it to us through your interactions with us, including:
- Personal Data: Name, email address, phone number, mailing address, and other contact information
- Professional Information: Job title, company name, work-related details
- Communication Data: Records of your communications with us, including emails, calls, and messages
- SMS Consent Data: Mobile phone numbers and documented verbal consent obtained during phone conversations for SMS services
- Technical Data: IP address, browser type, operating system, and website usage information
SMS/Text Messaging Services
RIMOUSA GLOBAL LLC offers SMS/text messaging services for business communications. By providing your mobile phone number and giving verbal consent during our phone calls, you agree to receive SMS messages from RIMOUSA GLOBAL LLC.
What SMS Information We Collect:
- Your mobile phone number
- Documented verbal consent records
- SMS message delivery status and timestamps
- Your SMS preferences and opt-in/opt-out status
How We Use SMS Information:
- To send business-related SMS messages only with your explicit consent
- To maintain records of your consent for compliance purposes
- To honor your opt-out requests and preferences
- To provide customer support for SMS services
Who SMS Information Is Shared With:
- RingCentral (our SMS service provider) for message delivery only
- No other third parties or affiliates have access to your SMS consent
- SMS consent is never used for marketing by third parties
Consent: We obtain your explicit verbal consent during phone conversations before sending any SMS messages to your mobile device. You may withdraw this consent at any time.
Message Frequency: Message frequency varies based on your business needs and interactions with our services.
Standard Rates: Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out Instructions: To stop receiving SMS messages from RIMOUSA GLOBAL LLC, reply STOP to any message. You will receive a confirmation of your opt-out request.
Help Instructions: For assistance with SMS services, reply HELP to any message or contact us at (585) 515-0217.
RingCentral Communication Services
We use RingCentral services for business communications, including voice calls, video conferences, and SMS messaging. When you communicate with us through these channels:
- Communication metadata (time, duration, participants) is processed
- SMS messages and their content are handled according to RingCentral's privacy practices
- Video conference data may be processed for business purposes
RingCentral's processing of this data is governed by their privacy policy, which can be found at https://www.ringcentral.com/legal/privacy-notice.html
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and communicate with you
- Send SMS/text messages for business communications (only with your verbal consent)
- Process business transactions and contracts
- Comply with legal obligations and government requirements
- Protect our business interests and ensure security
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers, including RingCentral, who assist us in operating our business
- Legal Requirements: When required by law, regulation, or government request
- Business Partners: With authorized business partners in connection with government contracts or projects
- Business Transfers: In connection with mergers, acquisitions, or asset sales
SMS Consent Protection
SMS consent is not shared with third parties. Your consent to receive SMS messages from RIMOUSA GLOBAL LLC is strictly confidential and is never shared with third parties or affiliates for marketing purposes. We maintain complete control over your SMS preferences and use them solely for our direct business communications with you.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Access controls and authentication measures
- Regular security assessments and updates
- Employee training on data protection practices
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Communication metadata and business correspondence may be retained for business and compliance purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to certain processing activities
Government and Security Clearance Requirements
As a government contractor, we may be subject to additional security requirements and background check processes. We comply with all applicable federal regulations regarding the handling of sensitive information and maintain appropriate security clearances as required.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
RIMOUSA GLOBAL LLC
Email: info@rimousaglobal.com
Phone: (585) 515-0217
Address: 49 Heather RD, Portland, ME
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this policy and notify you of any material changes through our website or other appropriate means.
By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
Effective Date: August 14, 2025
Acceptance of Terms
By accessing and using the RIMOUSA GLOBAL LLC website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Use govern your use of our website, services, and any related communications.
Use License
Permission is granted to temporarily download one copy of the materials on RIMOUSA GLOBAL LLC's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
Government Contracting Services
Our services are primarily designed for government agencies and authorized contractors. Access to certain areas of our website and specific service information may be restricted based on security clearance requirements and contractual obligations.
SMS Terms & Conditions
By providing your mobile phone number and giving verbal consent during our phone conversations, you are agreeing to receive SMS messages from RIMOUSA GLOBAL LLC. This includes SMS messages for business communications and conversations.
Message Types: You can expect to receive the following types of messages:
- Appointment reminders and scheduling confirmations
- Project updates and status notifications
- Security alerts and time-sensitive communications
- Account notifications and business updates
- Logistics coordination and delivery alerts
- Training program notifications
- Emergency communications for critical operations
Consent Process: We obtain explicit verbal consent during phone calls before sending any SMS messages. This consent is documented and can be withdrawn at any time.
Important Information:
- Messaging frequency may vary based on your business needs and project requirements
- Message and data rates may apply - Contact your mobile carrier for rate information
- To opt out at any time, text STOP to any message from RIMOUSA GLOBAL LLC
- For assistance, text HELP or visit our website at rimousaglobal.com or call (585) 515-0217
Supported Carriers: Service available on major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and other participating carriers. Availability may vary by carrier and location.
Privacy: Your mobile phone number and SMS preferences are handled according to our Privacy Policy. We do not share your mobile information with third parties for marketing purposes.
RingCentral Communication Terms
Our business communications utilize RingCentral services. By communicating with us through our phone systems, video conferences, or SMS services, you agree to:
- Comply with RingCentral's Acceptable Use Policy
- Acknowledge that communication metadata may be processed for business purposes
- Accept that your communications are subject to both our terms and RingCentral's terms of service
RingCentral's full terms of service can be found at https://www.ringcentral.com/legal/terms.html
User Conduct
You agree not to use our services to:
- Violate any applicable federal, state, or local laws or regulations
- Transmit any material that is defamatory, offensive, or otherwise objectionable
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt our services or servers
- Use our services for any fraudulent or illegal activities
Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of RIMOUSA GLOBAL LLC and its licensors. The service is protected by copyright, trademark, and other laws.
Confidentiality and Security
Given our role as a government contractor, we maintain strict confidentiality and security protocols. Users acknowledge that:
- Certain information may be classified or sensitive
- Access controls and monitoring may be in place
- Background checks may be required for certain services
- All communications may be subject to government oversight
Disclaimers
The information on this website is provided on an 'as is' basis. To the fullest extent permitted by law, RIMOUSA GLOBAL LLC excludes all representations, warranties, conditions, and terms express or implied, statutory or otherwise.
Limitations of Liability
In no event shall RIMOUSA GLOBAL LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Governing Law
These Terms shall be interpreted and governed by the laws of the State of Maine, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
Contact Information
If you have any questions about these Terms of Use, please contact us at:
RIMOUSA GLOBAL LLC
Email: info@rimousaglobal.com
Phone: (585) 515-0217
Address: 49 Heather RD, Portland, ME
By using our services, you acknowledge that you have read and understood these Terms of Use.
